In 2018, my colleague, Don Winiecki, and I conducted an online survey that collected data about the museum experiences of adults who are blind or have low vision. We documents strategies that survey participants employ to gain information about the content of exhibits despite facing access barriers to their participation. Strategies can be characterized as either in-sourcing (using resources provided by museums, or out-sourcing (gathering information from sources not provided by the museum, for example a sighted companion or third-party accessibility application on a personal device). I presented a paper about the survey results at MW20.
The smartphones that many of us use daily have the ability to receive content about museum exhibits. People who are blind or have low vision can use their preferred accessibility settings on their personal devices to access content in museum exhibits. I presented work on this topic at the MW20 conference. Here is the link to my paper.